EAST LONDON BALLERS CIC is headquartered in the United Kingdom. We primarily provide fitness training, basketball classes, and sports-related services, while also selling fitness apparel, accessories, and sports equipment. This shipping policy applies to all online orders and the delivery of physical goods.

1. Service and Shipping Scope

We offer delivery and service fulfillment for the following:
 Fitness Apparel
 Accessories
 Sports Equipment
 Online classes and training services (digital services do not require shipping)
Our delivery coverage primarily includes:
 The United Kingdom
 Selected regions in Europe (subject to order specifics)

2. Order Processing Time
    Orders are processed and shipped within 1–2 business days of confirmation.
    Slight delays may occur during holidays or peak periods.
    A confirmation email will be sent once order processing is complete.
3. Delivery Time
   Estimated delivery times vary by region:

 Within the UK: 3–5 business days
Actual delivery times may vary depending on the carrier and customs processing.

4. Shipping Carriers

We partner with several reliable logistics companies, including:
 Royal Mail
 DPD
 Hermes / Evri
All parcels come with basic tracking services (Tracking Number).

5. Shipping Costs

 UK Orders: Free shipping may apply to select items.
 Shipping costs will be automatically displayed at checkout.

6. Address Requirements (UK)

Please ensure you provide a complete and accurate UK delivery address, including:
 Recipient’s name
 House/building number and street name
 City
 Postcode
 Contact phone number (for delivery-related communication)
Incorrect or incomplete addresses may result in delivery delays or failure.

7. Handling Shipping Issues
   Please contact us promptly if any of the following occur:
    Parcel delayed or not delivered
    Tracking information has not been updated for an extended period
    Parcel damaged or lost
   We will assist in tracking the shipment and resolving the issue with the carrier. EAST LONDON BALLERS CIC is dedicated to providing efficient and reliable logistics and delivery services across the UK, ensuring that every customer successfully receives the products and services they have purchased.